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Complaints

If you wish to make a complaint:

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Here at Jacqui Paterson's, we work to the highest standard and have the best interests at heart  for you and your pets.  If you have any concerns or issues please contact us and we will will work with you to address these.

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If you are not satisfied with the outcome, you are advised to put your complaint in writing

​Jacqui Patersons Veterinary Surgery

1 Sopwith Close 

Preston Farm Industrial Estate 

Stockton-on-Tees 

TS18 3TT

or email

Reception@myjpvets.co.uk

 

All complaints must be received within 28 days. 

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Your complaint will be investigated and an appropriate response will be sent to you as soon as our investigation has been completed.​

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