top of page
Complaints
If you wish to make a complaint:
​
Here at Jacqui Paterson's, we work to the highest standard and have the best interests at heart for you and your pets. If you have any concerns or issues please contact us and we will will work with you to address these.
​
If you are not satisfied with the outcome, you are advised to put your complaint in writing
​Jacqui Patersons Veterinary Surgery
1 Sopwith Close
Preston Farm Industrial Estate
Stockton-on-Tees
TS18 3TT
or email
All complaints must be received within 28 days.
​
Your complaint will be investigated and an appropriate response will be sent to you as soon as our investigation has been completed.​
​
bottom of page