Animal Acupuncture




Did you know Jacqui Patersons offers animal acupuncture? 

Vet Renata Szwej at our Hartburn branch has been practicing acupuncture for over a decade!

Renata first became interested in this alternative treatment after seeing so many patients in chronic pain with conditions such as arthritis and wanted to be able to off an alternati

ve to medication for her patients and their owners.

Renata says: ‘Any patient can receive acupuncture treatment. According to sta

tistics less than 50% of human patients will benefit but in my experience anim

als respond better, I would say around 70% have a good response’

Renata mainly treats patients with chronic pain issues such as arthritis but spinal problems and muscle strains can also respond well to this therapy. Acupuncture helps manage the condition and means many patients can reduce their pain medication significantly.

Patients who have undergone an orthopaedic procedure may benefit from acupunctu

re post operatively to help increase healing and lessen pain.

Renata has also seen good results in some patients with skin conditions!

But what is acupuncture?. Acupuncture is an ancient practice of gently inserting special needles in to the surface of the skin at specific points around the patients body, along what are considered to be the energy or Meridian lines.

Many species can be treated using acupuncture but Renata reports that dogs, rabbits and some cats seem to tolerate the treatment the best.

What can I expect if I want to bring my pet for acupuncture? 

-Renata will firstly make certain that your pet is suitable for the acupuncture treatment. She will the explain what acupuncture is, and how she will carry out the therapy on your pet.

Does my animal need an anaesthetic for this procedure?

-No. The needles Renata uses are extremely fine and are only inserted in to the very surface layer of your pets skin and are tolerated well by most patients.

How many treatments will my pet need?

-Your pet will need a follow up treatment one week after the initial treatment and then treatment length varies from patient to patient. Renata recommends treatments every 4-6 weeks after your first two visits. Therapy can be carried on for as long as is necessary.

Will there be any after effects for my pet?

-No. There are no side effects after the treatment.

How long will it take for me to see signs that the treatment is working?

-You may start to see signs of improvement with as little as a week!

How much does the acupuncture treatment cost? 

-Your first consultation which includes a detailed chat with Renata about your pets needs is £47.40 and follow up visits are £25.20

To book an acupuncture appointment with Renata at our Hartburn surgery call 01642 587777 or any of our branches to book.




Interest Free Credit




We now have the facility to offer interest free credit to our clients for veterinary treatment! 

We believe that veterinary treatment should be avaliable to as many people as possible, thats why we have teamed up with Snowbird finance to be able to offer interest free veterinary treatment to our clients for any veterinary bill over £350.


Below you will find the answers to the most frequently asked questions in relation to our treatment finance option:

How do I apply?

Jacqui Patersons team can discuss options avaliable to you at the practice. You quickly apply using the online portal or the details can be emailed to you to complete your application in the privacy of your own home. You will need to be over 18 years old, have been a UK resident for over 3 years and finance is subject to status.

What types of treatment can I use it for?

Most of the veterinary treatments we offer are avaliable on finance. Our team will be happy to discuss the options avaliable to you for your pets specific treatment.

How much can I put on finance? 

You can apply for treatment finance for procedures ranging from £350 to £25,000, the amount can then be spread over 6,9,10 or 12 months. You can also apply for subsequent treatments if needed at a later date.

Will I have to pay any additional fees?

With interest free credit, there are no hidden costs- you will only pay for the cost of your treatment.

What finance terms are available? 

Our practice offers a number of different options and together we can choose the option that best suits your specific needs.

How do I make repayments? 

Payments will be collected monthly by Direct Debit and will start one month after the loan agreement has been signed.

How quickly can my pet receive treatment?

The application process is quick and simple and you will receive a prompt response upon completion of the online application. Your pet can be treated as soon as agreed with the practice.

Speak to a member of the practice team or for more information visit






Healing Paws Zante



Sue Discovers a Fantastic Charity in Zante

Our receptionist Sue Little visited the Greek island of Zante this year for her holidays. Although it is her favourite island she is well aware of the stray dog and cat problem. On her last day whilst waiting for a taxi to the airport, a large black L came into the hotel grounds. It had severe injuries to its neck and one of its ears was badly injured, it was in obvious pain and was trying to get into the shade.

Because Sue was leaving, it gave her no time to try and seek veterinary help for the dog. When she returned to England she googled ‘Zante pet rescue’ in the hope that there was such a charity. She found ‘Healing Paws’ and emailed them about the Labrador. Within 24hrs they replied and after visiting Alkes beach where the dog was last seen, they took him to the vets where his injuries were treated. He is now in a foster home and the charity are hoping to re-home him.



The lady who runs the charity Sue Smith is self funded and relies on donations, the charity is now registered and with Jacqui permission, our Sue is hoping to raise funds for this worthy charity.




Sue and her partner are going back to Zante in September and will be meeting up with Sue Smith and hopefully the Labrador as well!






If you would like to donate, please follow the link to the Healing Paws website where you find details of the charities PayPal account or you can drop into any of our branches where you will find donation boxes at the reception desks.


Any donation, however small will be greatly appreciated.

Thank you